The Wave

Terms of Service

Last updated: 1 July 2026

1. Who we are

This website (thewavevideomarketing.com) is operated by THE WAVE VIDEO MARKETING LTD, a company registered in England and Wales (company number 16258512), with its registered office at 10 Harlow Gardens, Kingston Upon Thames, United Kingdom, KT1 3FF (“we”, “us”, “our”). By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.

2. Using the site

You may use the site only for lawful purposes. You must not misuse it by introducing malware, attempting unauthorised access, scraping at scale, or interfering with its operation. We may suspend or withdraw all or part of the site for business or operational reasons.

3. Services and separate agreements

The site describes our video production and marketing services. Information on the site is not a binding offer. Where you engage us for a paid service, that engagement is governed by a separate written agreement, which prevails over this site for that service.

4. Intellectual property

All content on the site, including text, graphics, logos, audio, and video, is owned by or licensed to THE WAVE VIDEO MARKETING LTD unless stated otherwise. You may view and print content for your own business use. You may not reproduce, distribute, or create derivative works without our written permission.

5. User content

If you submit content to us, you confirm you have the right to do so and grant us a non-exclusive licence to use it for the purpose for which you submitted it. You are responsible for the lawfulness of anything you submit.

6. Newsletter and marketing

Where you subscribe or consent, we may send you communications about our services. You may unsubscribe at any time using the link in every email. We do not sell, rent, or share your email address with third parties for their own marketing.

7. Third-party links

The site may link to external sites we do not control. We are not responsible for their content or their handling of your data. Follow such links at your own risk.

8. Disclaimers

The site and its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we do not warrant that the site will be uninterrupted or error-free, and we exclude implied warranties to the extent the law allows. Nothing affects statutory rights that cannot be excluded.

9. Limitation of liability

Nothing limits our liability for fraud, for death or personal injury caused by our negligence, or for any liability that cannot be limited under applicable law.

Subject to the above, and to the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss of business. Our total liability arising from your use of the site is limited to the greater of the fees you paid to us in the 3 months before the claim, or GBP 100.

10. Data protection

We process personal data in line with our Privacy Policy and Cookie Policy, which explain how we handle personal data under the UK GDPR and Data Protection Act 2018, the EU GDPR, the South African POPIA, and the California CCPA, depending on where you are.

11. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that a consumer resident elsewhere in the UK or the EU may bring proceedings in their place of residence.

12. Contact

Questions about these terms can be sent to legal@thewavevideomarketing.com, or to THE WAVE VIDEO MARKETING LTD, 10 Harlow Gardens, Kingston Upon Thames, KT1 3FF.

The ecosystem

Four service lines. One operator. One philosophy.

The Wave sits inside the Q&A ERP Solutions ecosystem. Whatever your next transformation looks like, there is a sister service line for it — all built on the same two-phase model.